Apple’s highly anticipated and most expensive smartphone in history, the iPhone Duo, has run into significant trouble just days after its commercial launch. A growing number of early adopters reported cracks along the inner screen fold and unusual display lines. Following customer concern, the Cupertino-based tech giant formally acknowledged the issue.
According to a report published today, Tuesday (October 28), by the BBC, Apple confirmed that a limited number of devices are experiencing this inner display defect. The company assured affected customers that their units will be replaced free of charge.
Record Pricing & Launch Timeline: Marking the biggest design shift for the iPhone line in nearly two decades, the device was unveiled on September 9, 2026. Online pre-orders opened on October 16, with initial shipments landing in select markets on October 23. A wider release across 28 additional countries and territories is scheduled for October 30. Prices in the UK start at £1,999 (approx. BDT 329,835) for the base model and reach up to £3,199 (approx. BDT 527,835) for the top-tier configuration.
Creaking Hinges & User Complaints: Users, including early buyer Justin Locos, shared photos and videos on social media showing distinct cracks along the central fold, vertical lines on the right side of the panel, and noticeable creaking sounds when unfolding the device. However, industry observers note that some circulated images might be AI-generated.
Complex Hinge Engineering: Featuring a 7.6-inch flexible inner display, the iPhone Duo relies on a highly complex hinge mechanism. The engineering hurdle echoes Samsung’s initial challenges with the original Galaxy Fold launch in 2019, demonstrating the persistent difficulty of flexible glass technology.
Analyst Evaluation: Francisco Jeronimo, Vice President of Data & Analytics at IDC, noted: “Even a company with Apple’s technical capability and robust supply chain can stumble when building a foldable phone. How Apple handles this initial setback will determine consumer trust in the future of the foldable market.”
